- Supervisor, Operations
- Assistant, Custodianships & Unauthorized Practice
- Receptionist/Office Clerk
- Paralegal, Policy & Legal Services
- Assistant, Professional Conduct
- Auditor, Trust Assurance
- Summer Law Student (2017)
- Claims Manager
- Professional Regulation Officer (Paralegal)
Our Operations Department is currently seeking a Supervisor. Reporting to the Manager of Operations, the Supervisor is responsible for the training and supervision of the department’s staff. This role ensures that the day to day operations of the Law Society, including purchasing of stationary and office supplies, coordination of meeting requirements and services, and departmental projects run smoothly. The successful incumbent will be confident in exercising appropriate discretion, judgement and decision making while referring more complex issues that may arise to the Manager of Operations.
The Duties of this position include:
- Provides support to the Manager of Operations in the coordination and execution of capital projects within the Law Society.
- Liaises daily and exchanges information with external property management staff to ensure that they complete Law Society requests and are aware of issues related to general upkeep of the building property.
- Provides regular feedback, supervises and evaluates performance of the operations staff.
- Identifies and implements new processes, efficiencies and solutions to improve and meet productivity needs.
- Ensures security and safety procedures are met within the reception area including dispute resolution and escalation to the appropriate managers.
- Coordinates ergonomic assessments, reviews and implements requirements as noted by the consultant.
- Coordinates with furniture suppliers for the installation, delivery and repair of items.
- Assists in the coordination of office moves, renovations and repairs.
- Responsible for programming electronic security system cards for the Law Society and maintains required documentation including security reports.
- Maintains inventories of office keys, furniture and common building keys provided to Law Society staff.
- Coordinates the usage and fees for meeting rooms and classrooms by outside agencies.
- Performs other duties as directed by the Manager of Operations.
- A diploma in Business Administration.
- 3 to 5 years of customer service experience, in a supervisory capacity preferred.
- Legal office experience considered an asset.
- Strong communication skills and can demonstrate appropriate judgment while interacting with staff, management and volunteers.
- A self-starter with excellent prioritizing and time-management skills.
- Must be able to lift up to 40 lbs maximum and stand for long periods of time.
- Confidence in working with common business related software such as Microsoft Office.
- Accurate typing skills with a minimum of 45 wpm.
To apply, please email a resume and cover letter to firstname.lastname@example.org with the subject line: Operations Supervisor. The closing date for this competition is October 12, 2016. We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
Our Custodianships department is seeking an Assistant. This position provides administrative support to the Custodianships department and Unauthorized Practice department, including the managers, staff lawyers and paralegals.
The duties of this position include:
- Drafting routine correspondence to clients, counsel, and other stakeholders.
- Creating, indexing, and maintaining correspondence of accounting and document binders within the Custodianships department.
- Providing administrative support to the manager.
- Sorting, organizing, and processing practice record file information into our Record Tracking System.
- Maintaining Timekeeping records on assigned files.
- Maintaining BF and follow-up systems.
- Filing, photocopying and other administrative duties as needed.
- Assisting the manager with special projects as needed.
- Assisting with the organization and recovery of files from law firms.
- Such other duties as the Manager, Custodianships may require.
- Responding to inquiries from lawyers, complainants and general public.
- Providing administrative support to staff lawyer and paralegal on case files, from commencement of investigation through to conclusion of court proceeding, including conducting investigative searches and preparing court materials.
- Providing administrative support for Unauthorized Practice Committee meetings.
- Maintaining the Unauthorized Practice file library and file statistics.
- Assisting with preparation of publications of actions taken on files.
- Such other duties as the Manager, Unauthorized Practice may require.
- Successful completion of a recognized legal secretarial program.
- 1-2 years of law office experience.
- Ability to safely lift up to 40 pounds.
- Intermediate to advanced knowledge of Microsoft Office and online search platforms.
- Working knowledge of the Rules of Court.
- Excellent oral and written communication skills.
- High attention to detail with well-developed time management and organizational skills.
- Must be able to work independently and in a team environment.
To apply, please email a resume and cover letter to email@example.com with the subject line: Assistant, Custodianships & UAP. The closing date for this competition is October 7, 2016. We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
Our Operations Department is seeking a Receptionist/Office Clerk. Reporting to the Operations Supervisor, the receptionist is responsible for answering and directing both external and internal calls via a switchboard console in an efficient and professional manner. The receptionist arranges courier deliveries at the request of staff and receives incoming packages, and is responsible for the reconciliation of bills with courier invoices. The receptionist sorts and lists custodial client files in a database system meeting defined targets of completion. Other routine administrative duties includes the sorting of incoming mail.
The duties of this position include:
- Ensures information is current with on-line databases and paper formats, directs calls to the appropriate department. Maintains inbound courier and security log books.
- Maintains a professional image in the reception area by completing daily general housekeeping.
- Sorts and identifies client files to determine an appropriate retention period in RTS. Enters data about each client or accounting file into the RTS database system based on prescribed standards. The receptionist completes a minimum of 200 entries per week. Atypical data issues are referred to the Manager of Operations or the Custodianship Data supervisor.
- Photocopying projects and other clerical duties as assigned by the Operations Supervisor.
- Exercises judgment and discretion in directing inquiries to the appropriate area. Atypical, hostile or difficult callers are referred to the Operations Supervisor or Manager of Operations.
- Provides back up coverage to the internal services clerk and Operations Supervisor for ordering supplies and catering.
- Completes other tasks as assigned by the Manager of Operations or the Operations Supervisor.
- High School Diploma or equivalent.
- Accurate typing skills with a minimum of 40 wpm.
- A minimum of 2 years administrative support experience preferably in a legal environment.
- A self-starter with strong multi-tasking skills to prioritize work in an orderly and timely manner with minimal supervision.
- Accuracy and ability to maintain attention to detail.
- Must be able to lift up to 40 lbs maximum.
- Excellent communication, negotiating and interpersonal skills when dealing with both internal and external callers.
- The incumbent must have strong diplomatic skills in directing the caller to the appropriate agency or resource.
- Must be able to develop and sustain positive working relationships with all levels of staff.
To apply, please email a resume and cover letter to firstname.lastname@example.org. The closing date for this competition is October 3, 2016. We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
We are looking to hire a paralegal to join our Policy and Legal Services Department, which comprises lawyers, paralegals and administrative assistants. The successful candidate will assist the lawyers in the department with research and analysis of legal issues and the development of policy options for the Benchers and Law Society departments, as well assisting in the support to Law Society Committees and Task Forces. As an additional responsibility, the successful candidate will provide some back-up assistance to the Hearing Administrator.
The duties of this position include:
- Providing policy research for the development of programs and proposals.
- Researching points of law.
- Assisting in the preparation of reports and presentations to Benchers, Committees and Task Forces.
- Preparing draft letters to outside organizations on Law Society positions.
- Drafting agendas and minutes of meetings, and attendance at meetings.
- Working on policy development with other Law Society departments.
- Providing research to aid in the drafting of regulations and legislation.
- Assisting in the booking and conduct of hearings and issuing and posting of hearing decisions in the absence of the Hearing Administrator.
- Such other duties as the Manager, Policy & Legal Services may require.
- Completion of a recognized paralegal program.
- Five years of related work experience, preferably in a legal setting
- Ability to research, interpret and apply legislation and case law.
- Superior research, writing and analytical skills.
- Excellent interpersonal and communication skills.
- Ability to handle complex and diverse caseload.
To apply, please email email@example.com. The closing date for this competition is October 15, 2015. We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
Our Professional Conduct group is seeking an Assistant to join our fast paced and collegial work environment. This position provides administrative support to staff lawyers, paralegals and Intake Officers in our team.
The duties of this position include:
- Providing administrative support to staff lawyers, paralegals and Intake Officers by proof-reading, formatting and finalizing correspondence
- Organizing documents, filing and preparing exhibit binders for interviews
- Scheduling interviews and meetings
- Maintaining inquiry and complaint records in the Law Society Information System (“LSIS”) and diarizing files
- Independently generating reminder letters and following up on routine file matters
- Communicating with the public by telephone as needed
- Such other duties assigned by the Professional Conduct Managers
- Graduate of a legal assistant or administrative assistant program or equivalent skills acquired through work experience
- 3 to 5 years of experience in a legal office setting performing administrative functions
- Experience dealing with the public and/or with demanding individuals
- Team player with excellent inter-personal and communication skills
- Above average spelling, grammar, punctuation and computer skills
To apply, please email a resume and cover letter to firstname.lastname@example.org with the subject line: Assistant, Professional Conduct. The closing date for this competition is September 26, 2016. We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
Vancouver - 1 position, Vancouver Island - 1 position
Our Trust Assurance Department is looking to fill two Auditor opportunities both on a 12 month term, one stationed in Vancouver and the other on Vancouver Island, to start as soon as possible. Working under the supervision of the Manager and Trust Assurance Team Leaders, the Trust Assurance Auditor conducts compliance audits in accordance with Rule 3-85 to ensure compliance with the Law Society’s Division 7 Rules and reviews annual Trust Reports.
The duties of this position include:
- Conducting visits to new and established BC law firms to perform compliance audits to ensure lawyers comply with the trust accounting rules and to identify potential misconduct related to financial matters.
- Providing feedback to lawyers regarding their level of compliance with the rules and what steps should be taken to remedy any deficiencies.
- Referring non-compliant lawyers to Professional Conduct Department.
- Reviewing annual Trust Report submissions and using professional judgment to determine if the firm’s level of compliance with the Division 7 Rules is acceptable.
- Composing letters and reviewing correspondence from lawyers regarding Trust Reports, rule violations and other matters.
- Responding to inquiries regarding trust accounting, the Trust Administration Fee and Division 7 rule interpretations.
- Participating in the review and refinement of the Trust Assurance Program, including the continued development of audit procedures, review and revision of the Division 7 rules, and reference material such as the Trust Accounting Handbook.
- Assisting new firms in understanding the rules and answer questions on site and any future questions regarding the Law Society Accounting Rules.
- Providing oral evidence supporting the referral to Professional Conduct, when required.
- Such other duties as the manager may require.
- CPA (CA, CGA, or CMA) designation.
- 5 or more years of experience in an accounting or auditing role.
- Advanced training in fraud related courses or CFE or CIA designation considered an asset.
- Excellent organizational and problem solving skills.
- A professional, mature, and confident disposition.
- Excellent written and verbal communication skills.
- Strong attention to detail and capable of performing autonomously while meeting strict deadlines.
- Knowledge of the Law Society’s Division 7 Trust Accounting Rules in addition to general law firm accounting.
These positions require regular travel within the Lower Mainland or Vancouver Island. Travel throughout the rest of BC is also required and limited to approximately 25% of the time. The applicant must hold a valid BC driver’s license and possess a reliable vehicle.
To apply, please email a resume and cover letter to email@example.com with the subject line: Auditor, Trust Assurance – Vancouver or Vancouver Island. The closing date for this competition is September 30, 2016. We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
The Law Society of British Columbia is hiring up to two law students this summer to assist assigned departments with special projects.
Depending on the assigned department and project, responsibilities will include some or all of the following:
Description of Responsibilities
- Conducting legal, policy and general research and preparing legal memoranda.
- Attending hearings and committee meetings and assisting with the preparation of materials for the meetings.
- Assisting with general administration matters and tasks.
- Organizing legal materials.
- Participating in special Law Society projects.
- Providing input and generating ideas to support the continuous enhancement and evolution of existing processes and tools.
Knowledge and Skills
We are seeking a highly motivated law student who has completed 2nd year and demonstrates:
- Strong academic achievement.
- Well-developed analytical skills both quantitative and qualitative.
- Excellent organizational and problem solving skills as well as attention to detail.
- Highly effective written and oral communication skills.
- Multi-tasking skills with the ability to prioritize workload.
- Good working knowledge of Microsoft Office including: MS Word, MS Excel, MS Outlook and Quick law.
The positions are for 3.5 months at $20.00/hr on a 35 hour work week.
Please email your cover letter, resume, and photocopies of your transcipts to the attention of Hilary Stoddart, Manager, Human Resources, firstname.lastname@example.org. The closing date for this competition is September 7, 2016. We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
Are you a leader?
The Law Society’s Lawyers Insurance Fund (LIF) is offering a unique opportunity to lead a highly motivated team of experienced and talented lawyers and staff as one of two Claims Managers.
LIF manages the lawyer’s professional liability insurance program for the Law Society of British Columbia. As a Claims Manager, you will be responsible for leading the claims team in a high-performing and professional environment, dedicated to maintaining exemplary service standards and achieving exceptional results.
Your superior analytical and advocacy skills and excellent judgment enable you to effectively resolve a broad variety of complex and challenging matters. You have exceptional organizational, interpersonal and communication skills, and take a practical approach to problem solving. You also understand that a systematic approach to operations is critical for the success of any well-run organization. You are able to develop and implement a broad vision for the claims operation but also focus on the details when necessary.
Reporting to the Director of Insurance, you enjoy considerable autonomy, including settlement authority up to $350,000 per claim, and up to $1,000,000 per claim in the Director’s absence.
As Claims Manager, you will:
- Lead and inspire best practices among our dedicated and talented claims staff, including mentoring and providing ongoing feedback.
- Develop, implement and administer claims management policies, procedures, and systems that will maintain LIF’s success as a continually evolving, high-functioning claims facility.
- Evaluate new claims and potential claims and manage work loads including the conduct of in-house defence.
- Participate hands-on in the resolution of complex claims and coverage issues.
- Deliver risk management presentations and advice to lawyers and firms, and analyse and advise stakeholders on existing and future trends in claims.
- Educate, evaluate and assist in setting reasonable rates of remuneration for external defence counsel.
- Develop and maintain effective relationships with insured lawyers, external defence counsel, excess insurers, Benchers, reinsurers, brokers, actuaries, auditors and other lawyers’ professional liability programs.
- Practising membership in the Law Society of BC or eligibility for membership.
- At least ten years of practice experience, preferably in BC, including some experience in the insurance industry or defending professional liability claims.
- Supervisory or managerial experience, and demonstrably effective interpersonal skills.
- Ability to evaluate and assist in the successful resolution of complex litigation.
- Superior judgment and analytical, organizational, advocacy, administrative, IT, presentation and writing skills.
- Ability to effectively develop and manage a budget.
Preferably you have experience in managing lawyers or managing a professional liability claims operation. Experience or training in mediation and other alternative dispute resolution techniques is an asset, as is experience in developing and implementing new operational practices and procedures.
LIF provides insurance to all lawyers engaged in private practice in British Columbia. It has over $120 million in assets, an annual budget of $14 million, and manages 1000 reports of claims and potential claims against lawyers each year.
To apply for this unique opportunity, please email a resume and cover letter to email@example.com with the subject line: Claims Manager.
We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.
The Law Society is recruiting for a Professional Regulation Officer. Reporting to the Chief Legal Officer (CLO) and working closely with others within the Professional Regulation Department, the Professional Regulation Officer uses his or her advanced legal research, writing and analytical skills on a wide range of special projects and initiatives at the Law Society.
The duties of this position include:
- Working on departmental, Law Society and national projects initiatives.
- Preparing memos.
- Conducting legal research.
- Gathering information and data from various sources including other regulatory bodies.
- Performing statistical analysis.
- Drafting guidelines.
- Preparing reports to Benchers and other groups.
- Assisting with litigation and hearing matters and reporting regularly on insured claims.
- Responding to inquiries from the public, legal profession and other law societies.
- Such other duties as the CLO may require.
The ideal candidate has legal and regulatory experience with legal training or a paralegal diploma/degree.
The Professional Regulation Officer also requires:
- A self-starter with excellent organizational, communication and interpersonal skills, along with the ability to work independently and collaboratively within a team.
- Advanced legal research, writing and analytical skills.
- Proficiency with computer programs including Microsoft Office, Excel, PowerPoint and document/knowledge management systems.
- Ability to handle and effectively prioritize a volume of work.
Project management and policy development are considered strong assets.
If this sounds like you, please email a resume and cover letter to firstname.lastname@example.org with the subject line: Professional Regulation Officer. The closing date for this competition is August 2, 2016. We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
Working at the Law Society
Law Society staff, volunteers and Benchers (our board of governors) are committed to one common goal: protecting the public interest in the administration of justice by setting and enforcing standards of professional conduct for lawyers.
We are an organization that values diversity, equity and a shared sense of purpose. Our annual employee survey consistently reveals that the Law Society ranks much higher than other organizations in employee engagement, making us a very desirable place to work.
We seek high-performing individuals who enjoy challenging and interesting work, a supportive team environment and a healthy work/life balance.