Inquiries regarding claims and potential claims

Although reports must be in writing, Claims Counsel are available to lawyers who would like to speak with someone for legal advice about a claim or potential claim that has not yet been reported. For further advice about reporting a claim or a potential claim that relates to one of the following practice areas, click for the contact information for Claims Counsel who handle that practice area. If you are unable to reach claims counsel in the specific practice area and the matter is urgent, please contact any claims counsel.

Find contact information for all of our professional and administrative staff here.

Inquiries regarding coverage and advance rulings

For information and answers to frequently asked questions about coverage, click here. For other questions about whether an activity or practice, person or entity is covered under the Policy, contact an advance ruling advisor:

Claims and Underwriting Manager

Claims Manager

Claims Counsel

Claims Counsel

Proof of insurance

For a proof of insurance, see Certificates: Standing, Proof of Insurance, Authentication or Notarial.

General inquiries

For general information, unrelated to claims or potential claims, contact:

Senior Assistant, Claims

Senior Assistant, Insurance

Executive Assistant

Administrative staff

Executive Assistant
Hazel Cords 604.605.5372

Jane Ryu 604.443.5782

Senior Assistant, Insurance to Susan Forbes, QC and Shelley Braun
Kaflin Lee 604.605.5326

Senior Assistant, Claims to Murray Patterson, Michael Soltynski and Richard Panton
Teresa Larsen 604.443.5769

Assistant to Megan Swail, Surindar Nijjar, Marlon Song and Lamour Afonso
Lily Szetu 604.605.5348

Assistant to Kate McLean, Maryanne Prohl, Gregory Sexton and Silvana Herra
Amanda Kerr 604.605.5386