Closed Files: Retention and Disposition Closing a file: What documents to keep and for how long (Winter 2017 Benchers' Bulletin) Ownership of Documents in a Client’s File Reporting Letter to Client – Closing a File Non-Engagement Letters - Revised 2020 Retainer agreements, limited scope retainers, joint retainer letters
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Acting for a client with dementia (Practice Watch, Spring 2015 Benchers' Bulletin) Report on Common-Law Tests of Capacity (BCLI)
Communication Toolkit (Online Learning Centre) Lack of civility can lead to discipline (June 2011 Discipline Advisory) Model Client Survey: Word | pdf
Independent legal advice checklist Independent legal advice checklist, annotated with LIF's risk management tips