Welcome > ADMA > Your Enquiry > Confidentiality & Security of Records > Misdirected email
The following are resources that may be helpful in answering your enquiry. Please familiarize yourself with them before moving on.
In brief: Whether a lawyer misdirects or receives a misdirected email, there many issues of professional responsibility to be considered. Recommended next steps can be very specific to the circumstances at hand, so it is always a good idea to talk these questions through with a Practice Advisor.
Code - Inadvertent communications: BC Code rule 7.2-10.
Code - Informing client of errors or omissions: BC Code rule 7.8-1.
Code - Notice of claim: BC Code rule 7.8-2.
Rules - Guidance on security of records and steps to take after a breach can be found in: Law Society Rule 10-4.
More guidance on complying with Rule 10-4 can be found in the August 31, 2021 Disciplinary Advisory.
More guidance on dealing with misdirected email can be found on LIF’s Email Risk Management Tips webpage.
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