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Application of Law Society Rules Part 3, Division 11 (Client Identification and Verification)
Assistance of colleagues and staff in fulfilling requirements
Do client identification and client verification mean the same thing?
Identifying a client that is an individual
Identifying a client that is an organization
What is a financial transaction?
Exemptions to the client verification and source of money rules
Verifying the identity of an individual client – government-issued photo ID method
Verifying the identity of an individual client – dual process method
Verifying the identity of an individual client – credit file method
Relying on previous verification of an individual
Using an agent for client verification
Verifying the identity of a client that is an organization
Identifying directors, shareholders, and owners
Timing of verification – individuals
Timing of verification – organizations
Record keeping and retention requirements
An issue has come up on my file and I feel stuck. How can I address this challenge?
Client capacity and undue influence
Crossing the border with electronic devices
I need to take a leave of absence from my practice. What should I do?
I’m dealing with a legal issue I have not considered before. What should I do?
Identifying and responding to a mistake
Maintaining more than one practice location
My relationship with opposing counsel is challenging. How can I improve communication?
Non-practising and retired lawyers
Reporting a lawyer records security breach
Request for deceased client's file
Sharing space with non-lawyers
Storing records outside your office
Trust account only for legal services
Crossing the border with electronic devices
Defending yourself exception to confidentiality
Establishing or collecting fees exception to confidentiality
Firm merger exception to confidentiality
Future harm/public safety exception
Maintaining more than one practice location
Request for deceased client's file
Sharing space with non-lawyers
Reporting a breach of undertaking
Reporting a lawyer records security breach
Reporting any other situation in which a lawyer's clients are likely to be materially prejudiced
Reporting myself or another lawyer generally
Reporting participation in criminal activity related to a lawyers practice
An issue has come up on my file and I feel stuck. How can I address this challenge?
I am an articling student, and I am having issues with my principal. What can I do?
I need to take a leave of absence from my practice. What should I do?
I think I’ve taken on too much and I’m feeling overwhelmed. How can I address this feeling?
I’m dealing with a legal issue I have not considered before. What should I do?
I’m feeling overwhelmed and stuck. What should I do to manage stress?
My relationship with opposing counsel is challenging. How can I improve communication?
I am an articling student, and I am having issues with my principal. What can I do?
I need to take a leave of absence from my practice. What should I do?
I think I’ve taken on too much and I’m feeling overwhelmed. How can I address this feeling?
I’m feeling overwhelmed and stuck. What should I do to manage stress?
My relationship with opposing counsel is challenging. How can I improve communication?